Our Services

خدمة 01

Research

English

Complex thematic research on critical and emerging issues across the region, from socio-economic and political studies to WASH and infrastructure.

ما الذي يشمله

• Socio-economic and political research
• Diagnostic, baseline, midline, and endline studies
• Civic engagement, gender, peace, and conflict research
• Representative sample surveys and questionnaires
• Institutional and operational capacity and strategy assessments

المخرجات المعتادة

• Baseline and diagnostic reports
• Key indicators, targets, and updated results frameworks
• Thematic research reports

خدمة 02

Data Collection

English

Comprehensive data collection using CATI, CAPI, and mixed methods approaches across the MENA region.

ما الذي يشمله

• CATI call center with 60+ stations
• CAPI field surveys
• Face-to-face interviews
• Focus group discussions (FGDs)
• Key informant interviews (KIIs)
• In depth interviews (IDIs)
• Case studies

المخرجات المعتادة

• Clean, validated datasets
• Data collection reports
• Quality assurance documentation
• PowerBI dashboard trackers

خدمة 03

Evaluation and Learning

English

Formative and summative evaluations using mixed-method approaches, from country-level projects to regional initiatives.

ما الذي يشمله

• Formative and summative evaluations
• Mixed-method evaluation design
• Theory of change and logic framework development
• Participatory evaluation techniques
• Learning and adaptation support

المخرجات المعتادة

• Evaluation reports with findings and recommendations
• Theories of change and logical frameworks
• Learning briefs and lessons learned

خدمة 04

Needs Assessment and Capacity Building

English

Capacity needs assessments and tailored training for humanitarian, development, academic, and public sector institutions.

ما الذي يشمله

• Capacity and skills gap assessments
• Organizational needs analysis
• Training module and curriculum design
• Delivery of tailored training programs
• Alignment with local and international best practice

المخرجات المعتادة

• Capacity needs assessment reports
• Customized training modules and materials
• Training delivery reports

خدمة 05

Opinion Polling

English

Public opinion polling in Palestine and across 18 Arab countries, covering political, economic, and social issues.

ما الذي يشمله

• National and regional opinion polls
• Survey and sampling design
• Data collection management
• Data entry and data services
• Advanced statistical analysis

المخرجات المعتادة

• Polling reports and topline findings
• Weighted datasets and tabulations
• Trend and cross-country comparative analysis

خدمة 06

Program Management

English

Institutional strengthening for public and private organizations, focused on research, monitoring, and operational systems.

ما الذي يشمله

• Institutional capacity strengthening
• Research and data collection system development
• Monitoring and evaluation system design
• Operational standards and procedures
• Targeted staff training

المخرجات المعتادة

• Institutional assessments and system designs
• Operational manuals and procedures
• Performance and service delivery reports

خدمة 07

Third-Party Monitoring

English

Independent monitoring across sectors in Gaza, averaging 30 field visits per day since the start of the war.

ما الذي يشمله

• Field monitoring of hospitals and medical centers
• Monitoring of warehouses, shelters, and WASH facilities
• Food distribution points and community kitchens
• Crossing points and fuel deliveries
• Independent verification of humanitarian delivery

المخرجات المعتادة

• Field monitoring reports
• Real-time monitoring data for decision-making
• Verification and accountability documentation